Terms and Conditions.

NordandSand User Agreement


1. Parties to this agreement

This User agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of nordandsand.com web service (referred to hereinafter as the Service) owned by NordandSand ApS (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

Contact details of the Service Provider:

NordandSand ApS. / nordandsand.com

VAT number: 42473391

Grønnegade 41b, 1107 Copenhagen K, Denmark


2. Use of the Service

  1. The Service is intended for private individuals, institutions and companies who live / which are located in the countries listed on the Service website.

  2. Return policy does not apply to orders made by institutions or companies.

  3. You must be eighteen or older to order products from the Service.

  4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.


3. Registration

  1. The User can register by filling out the registration form and choosing a username and password.
    To register, the User must provide his/her real name, address, phone number/mobile phone number and e-mail address. In addition to the information mentioned above, the institutional and corporate customers must include the trade registry number and VAT number.

  2. By registration, the User warrants that he/she has read the provisions of this Agreement agrees to these provisions and pledges oneself to comply with these provisions.

  3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.

  4. Registration is free of any charges.


4. User responsibilities

  1. The User accepts responsibility for all activities that occur under his/her account or password.
    The User is solely responsible for maintaining the security of his/her password.

  2. The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.

  3. The User warrants that he/she is over18 years old.


5. Privacy policy

Service Provider (brand) is committed to respecting the User's privacy as set in the European Union law of data protection and privacy. See our privacy policy.

6. Ordering and Payment Terms

  1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.

  2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.

  3. Service Provider reserves the right to reject any order in its sole discretion.

7. Product prices

  1. The product price is the price displayed for the item on the Service at the time of ordering.

  2. Delivery charges vary depending on the shipping destination.

  3. All the product prices are upon request.

  4. Taxes and Duties

  5. For the European Union countries, all prices displayed are inclusive of VAT (Value Added Tax).

  6. All non-EU countries (except Australia effective 1 July 2018, see 7.4.3.) are shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. The User from a non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.

  7. Effective 1 July 2018, Australia is shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. For shipments with a total value above AU$1,000, the user is liable for all import duties, customs and local sales taxes levied by the destination country. For shipments of AU$1,000 or less, GST (Goods and services tax) of 10% will be added to the price at checkout. NordandSand collects and pays the GST to the Australian Tax Office (ATO) in accordance with Australian legislation. The user is liable for all other import duties, customs and local sales taxes levied by the destination country.


8. Delivery

  1. Delivery charges vary depending on the shipping destination according to the brand.

  2. Delivery times vary from product to product. Delivery time is determined by the availability of the product and order destination.

  3. Service Provider (brand) shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.

  4. Service Provider reserves the right to deliver different products ordered at the same time separately.

  5. Service Provider do not takes responsibility for the loss and damage of the product occurred during the delivery.


9. Cancellation and returns

NordandSand act as agent for the brands whom they represents. All Cancellation and returns, Customers rights will be according to the single brands General Terms and Condition/Terms of Use.

Please refer to:

A.Petersen Collection and Craft / https://apetersen.dk/terms-privacy/

Warm Nordic / https://warmnordic.com/en-global/pages/customer-service?aid=terms-of-trading

Daniel Wester / Please request from Nord&Sand

10. Changes to the Service and this Agreement

Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

11. Jurisdiction and Settlement of Disputes

This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Kingdom of Denmark. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Copenhagen District Court, Denmark.

12. Language of this Agreement

The parties have agreed that this Agreement and related documents shall be written in English.